iiNet

@cully_10 Sorry for the misinformation provided/delays. You can request to speak with a senior rep (https://t.co/ZY3eGhVg). - @iiyasinjones

http://twitter.com/iiNet

11 years ago

Michael Culpan

@iiNet @iiyasinjones so that means Tuesday at the earliest... Perfect I can call Telstra before then and sort out one of their plans

http://twitter.com/cully_10

11 years ago

iiNet

@cully_10 If a fault was raised with Opticomm, please allow 2 business days for an update or resolution of the fault. - @iiyasinjones

http://twitter.com/iiNet

11 years ago

iiNet

@cully_10 Ah, thanks for clearing that up with me. Our Fibre team is available Mon-Sat; 5AM-8PM WST. - @iiyasinjones

http://twitter.com/iiNet

11 years ago

Michael Culpan

@iiNet @iiyasinjones not for fibre u don't and Opticomm who you are blaming for the loss of connection only work mon-fri pretty poor set up

http://twitter.com/cully_10

11 years ago

iiNet

@cully_10 We provide 24/7 support (132258). Have you tried isolating your connection (https://t.co/AWCyORPR)? - @iiyasinjones

http://twitter.com/iiNet

11 years ago

Michael Culpan

@iiNet @iiyasinjones we were told it would be up in 3-5 hours that was yesterday, it's time to change providers and get 24/7 support

http://twitter.com/cully_10

11 years ago